Privacy Policy
Last updated 27 July 2026
Nail My Interview listens to interviews and reads CVs, so this page is written to be specific rather than reassuring. It says exactly what is collected, what is never kept, who else sees it and how to delete all of it.
The short version. We store your email, your CV and the text of your sessions so you can come back to them. Audio is never stored anywhere — it is transcribed as it happens and discarded. We do not sell anything, we do not run advertising, and nothing you give us is used to train AI models. You can delete any of it, or all of it, at any time.
1. Who is responsible
Nail My Interview is operated by an independent sole trader, who is the data controller for the information described here. Reach us through our contact form.
2. What we collect
Account information
Your email address and a securely hashed password. That is the whole account record. We do not ask for your name, your phone number, your address or your date of birth.
What you give the tool to work with
- Your CV or resume, plus any job description, company name, role title and extra notes you type in. Stored on your account so you do not have to paste it in every time.
- Transcripts of the calls or practice sessions you run, as text.
- What Nail My Interview produced — suggested answers, meeting summaries, practice questions, scores and feedback.
A CV usually contains personal information such as your employment history and education, and a transcript can contain anything that was said. Only put in what you are comfortable storing.
Audio
Audio is streamed to a speech-recognition provider, converted to text, and discarded. It is never written to our database or to any file storage, and there is no recording to download or leak. Only the resulting text is kept.
Usage records
We log which features an account used and when, so we can enforce the free plan's limits, spot abuse and understand what is worth building. These records hold your account ID and the name of the feature — not the contents of your sessions.
What we do not collect
No advertising or third-party tracking cookies. No card details — those go straight to our payment provider and never touch our servers. No video, ever: Nail My Interview uses the audio of a call only.
3. Why we are allowed to hold it
Where the UK and EU GDPR apply, our lawful bases are: performance of a contract for anything needed to run the service you signed up for; legitimate interests for security, abuse prevention and basic usage counting; and legal obligation for records connected to payments and tax.
4. Who else processes it
Nail My Interview is a small operation built on other companies' infrastructure. These are the kinds of service we use, what each one receives, and why:
| Service | Receives | Purpose |
|---|---|---|
| Database and sign-in | Account details, CVs, transcripts, sessions | Storing your account and history |
| Hosting | Requests to the site and its API | Running the website and app |
| Speech recognition | Call and microphone audio | Turning speech into text |
| AI model providers | Session text | Writing answers, notes and feedback |
| Web search | A company name only | Company research in practice mode |
| Payment provider | Your email and payment details | Payments, invoices, sales tax |
These providers are contractually restricted to processing data on our instructions. Several of them are based in the United States, so your information may be processed outside your own country. Where GDPR applies, those transfers rely on the providers' standard contractual clauses.
We do not sell or rent your data, and we do not share it with anyone outside these services, except where the law requires it.
5. AI model training
Nothing you put into Nail My Interview is used to train our models or anyone else's. We use these providers through their paid or business APIs, which exclude API content from training by default.
6. How long it is kept
- Audio — not kept at all.
- CVs, transcripts, notes and practice sessions — until you delete them, or until you delete your account.
- Account record — until you ask us to close the account.
- Usage logs — deleted along with the account.
- Payment and tax records — held by our payment provider for as long as tax law requires.
When you ask us to close your account, everything above is removed from the live database within 30 days. Encrypted database backups roll off after that on our hosting provider's own schedule.
7. Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict how we use it, or object to our using it.
Every note and every practice session has a delete control in the app, so you can remove individual items yourself at any time. To close your account entirely, email us at support@nailmyinterview.com and we will delete the account and everything held under it. We act on any request within 30 days, free of charge.
If you are in the UK or EU and think we have handled something badly, you can complain to your national data protection authority. We would rather you told us first.
8. Security
Traffic is encrypted in transit. Data is stored in an access-controlled database where row-level rules restrict every record to the account that created it. Passwords are hashed, never stored in readable form. Keys for the AI providers are held server-side.
No system is perfectly secure. If a breach ever affects your data, we will tell affected users and the relevant authority without undue delay.
9. Cookies
Nail My Interview uses browser storage for one thing: keeping you signed in. There are no advertising cookies, no analytics cookies and no third-party trackers, which is why you are not being asked to accept a banner.
10. Children
Nail My Interview is not intended for anyone under 16. We do not knowingly collect their information, and will delete any account we discover belongs to a child.
11. Changes
If this policy changes materially, we will email account holders before it takes effect. The date at the top always shows the current version.
12. Contact
Any privacy question, request or complaint goes through our contact form, or email support@nailmyinterview.com.